Werken in een datacenter
Werken in een datacenter

Operations Manager

DC People (ac)know(ledge)s datacenter specialists

Job description Operations Manager

What exactly does an operations manager do? In short, the data center operations manager leads the operations team responsible for running a highly available, effective, efficient and flexible data center organization. Do you want to work as an operations manager or do you want to hire an operations manager? Then click on one of the buttons above to see the open vacancies or the available candidates. Do you want to know more about what an operations manager does? Then read more about the salary, education level, general skills, main tasks and qualifications of operations managers below.

What does an operations manager earn?

A starting operations manager without experience earns around € 6,100 gross per month. This salary can go up to €10,000 if the operations manager has a senior position.

What training should an operations manager have completed?

A completed HBO/WO education in Electrical Engineering or Mechanical Engineering/Mechanical Engineering is often requested. If the applicant has not completed this training but has a lot of experience in similar positions, that is just as valuable.

DCCF skills

The DCCF, or Data Center Competence Framework, is an international technical framework containing guidelines that data center employees must comply with. This ranges from skills and responsibilities to qualifications. In this way, no ambiguities can arise for both the employee and the employer.

Data Center Engineer Skills

  • Setting up the data center operations team.
  • Defines the scope of auditing needs and determines the structure of the data center operations team.
  • The scope includes architectural, physical, conditioned power, telecommunications, continuity, security, safety, etc.
  • Responsible for the overall planning of upcoming assignments, daily operations, maintenance and improvement of procedures and processes, monitoring and reporting.
  • Translates business requirements to data center requirements.
  • Manages SLAs by monitoring and reporting the performance/uptime of the technical environment based on SLAs, supplier performance, incident reporting, etc.


Main tasks

  • Responsible for the Change (delivery) process (ITIL); timely and qualitative delivery of managed services and data center (custom) projects on the data floors.
  • Managing the day-to-day business of managing data center activities.
  • Managing and coaching the operational team to improve team performance.
  • Solving technical and organizational problems.
  • Manage budget and costs (OpEx, CapEx), profit and loss accountability, energy efficiency (PUE) and effectiveness.
  • Secures data center continuity, security and connectivity to meet and align with Service Level Agreements.
  • Human resources, training and development.
  • Dealing with and maintaining safety requirements, regulations, compliance and standards (e.g. ANSI/TIA-942, ASHRAE, ISO, etc.).
  • Managing the capacity management plan and monitoring design boundaries.



  • Data center availability and efficiency



  • Operations Team
  • Daily Operations



  • Data Center Business Plan
  • Data Center Manager


Qualifications and Competencies

DC competence (From DCCF©)

See the competence framework for clarification .

D.2. Human Resource Management: Level 4
E.1. Data Center Operations Management: Level 3-4
E.2. Facility Management: Level 4
E.10. Asset Management: Level 3
E.11. Governance: Level 4-5

KPI area – Effective and efficient data center operations management

EPI-DC Framework© Disciplines

  • Monitoring/Reporting/Control
  • Control & Managing the Administration
  • Facility Management Building Management
  • Environmental sustainability
  • Physical infrastructure
  • ICT service management


EPI Courses Required;

  • CTDC


Added value;

  • CDCS
  • CDRP
  • CITM
Senior datacenter engineer inhuren

'I like working in a
clean technical high
quality environment'

Bart CDCP has been working at DC People since 2017
as Senior Datacenter Engineer

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